Thank you for visiting and shopping at Genius Pan, LLC. The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment Processing Time
All orders are processed within 2-3 business days.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. All orders are shipped via FedEx Ground.
Orders will be delivered within 5-10 business days of order. Delivery delays can occasionally occur, particularly during holidays.
Shipment to P.O. Boxes or APO/FPO Addresses
Genius Pan, LLC ships to addresses throughout the United States. We do not ship to P.O. boxes or APO/FPO addresses at this time.
Shipment Confirmation & Order Tracking
You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. A delivery confirmation email will be sent once your order has been delivered.
Customs, Duties and Taxes
Genius Pan, LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
International Shipping Policy
We currently do not ship outside the United States.
Our Return Policy provides detailed information about options and procedures for returning your order.